Once you buy your logo package, our converting engine goes to work and creates all the different file formats of your logo. After your purchase has been processed, you'll be able to download your assets right away from our site on the post purchase page if you have purchased a logo only package, or on the Brand Kit page if you subscribed to a brand kit.

The view for logo only packages:

The Brand Kit subscription view:

You can also access your logo at any time after your purchase by clicking on your purchased logo from your account.

Additionally, we send your logo files via email so you can keep a copy should you need to download it to other computers. If your logo doesn't arrive within 30 minutes, contact us through the blue chat bubble in the bottom right hand corner, or at support@looka.com and we'll make sure it's sent off as soon as we receive your message (during business hours).

*Note: Be sure to download your logo files to a computer first as most mobile devices and tablets have issues extracting .zip files without additional software. Click this article here to learn how to extract your logo files.

Did this answer your question?