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How do I extract the files you sent me?
How do I extract the files you sent me?

Unzipping your logo files from a computer or mobile device

Kiah avatar
Written by Kiah
Updated over a week ago

After purchase, our logo packages are sent as .zip files, which compresses the files and sends them all to you in one folder. Once you download the folder, you can easily open and extract your logo files for use.

Note: The easiest way to extract your files is on a computer, as some mobile devices cannot download .zip files. However, you can scroll down to the bottom of this article for instructions on unzipping files on an Apple or Android device.

Why do we send logo files in a .zip format? 

We send .zip files so that all of your logo assets can be sent together, without the fear of losing any clarity or resolution in the process.

Inside the folder, you'll find:

  • A Getting Started Guide with your logo fonts and colors

  • A padded logo

  • Logo files for print and web, in various colors and backgrounds (including transparent backgrounds)

  • An SVG file, which is a scalable vector graphic that you can manipulate through Adobe Illustrator.

To unzip your files, follow the instructions below based on your operating system.

Unzipping files on a Mac

  1. Open the folder where you downloaded your files (this is usually the Downloads folder on your computer).

  2. Unzip the folder by double-clicking on it.

The file will automatically be decompressed (unzipped) into the same folder the compressed file is in (whether that's your Download folder or another folder you've opened).

Unzipping files on a PC (Windows)

Option 1

  1. Open the folder where you downloaded your files (this is usually your Downloads folder).

  2. Right-click the file folder containing your logos.

  3. In the menu, select Extract all.

  4. Select a destination file folder and click Extract.

  5. A new folder window will open up with your files fully extracted and ready to use.

Option 2

  1. Open the folder where you downloaded your files (this is usually your Downloads folder).

  2. Drag the file folder you'd like to open to your desktop.

  3. Your computer should automatically extract the files, and you should have access to them.

Option 3

In the event that you opened the file directly from your web browser to your Windows computer, follow these steps to extract your files:

  1. In the top menu of your file folder, click Extract all (it looks like a file folder with four squares on top).

  2. Select a destination file folder and click Extract.

If you don't have a computer, here are some instructions on how to unzip your files on your mobile device

Unzipping your files on an iPhone or iPad (iOS 11 and higher)

Before downloading your logo files to your Apple device, be sure to download the latest Files app from the App Store. Learn more about the Files app here.

  1. Download and open your logo on your device and tap Open in Files.

  2. Choose a location for the zip file. You’ll be saving a copy of the zip file to this location. 

  3. Select a location like your iCloud Drive or a folder on your iPhone—and tap Add.

  4. Tap the zip file in your Files app to open it.

  5. Tap Preview Content to see the contents of the zip file.

  6. To extract a file from the zip archive, tap the Share button and select Save to Files to save it to your files app, or tap an app to immediately send it to that app.

Unzipping files on an Android device:

  1. On your Android device, open Files by Google.

  2. On the bottom, tap Browse.

  3. Navigate to the folder that contains the .zip file you want to de-compress.

  4. Tap the .zip file.

  5. The next screen shows you the content within that file. Select Extract.

*Note: If you're still unable to extract your logo files, try using this online extractor to download the individual assets:

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