What are Custom Emails
Custom (or professional) emails are email addresses that typically include a custom domain name rather than a generic one like Gmail or Yahoo. You can create custom email addresses that end with your own domain name - perfect for giving your business a polished, professional touch. For example, you could set up an email like [email protected] that reflects your brand.
These email addresses are often used by businesses and professionals because they:
Enhance Credibility: Having an email that matches your domain name gives your business a polished and trustworthy appearance.
Promote Brand Identity: Every time you send an email, your domain is displayed, helping to reinforce your brand in the minds of your clients and contacts.
Using a professional email is a simple way to establish a more credible and cohesive online presence for your brand.
How to Get a Custom Email with Looka
You'll first need to purchase a domain with us in order to proceed. If you haven't already, please see here on how to do so.
Step One: Choose your email
Step One: Choose your email
On your Brand Kit homepage, click on Custom Email in the left-hand menu. Fill out the form that appears to get started.
Business Email: This is the new email address you’ll create when you purchase your subscription. It will be used to log in to your admin panel and will the email your customers see.
Personal Email: This should be a different email address from your domain and will be used to set up your Google Workspace account. Please make sure you have access to this email.
Seats: This determines how many users can have their own email addresses within your Google Workspace account. If you want to create multiple email addresses, each with its own inbox, you'll need to purchase a seat for each one.
ex. [email protected] and [email protected] will require 2 seats
Once the form has been completed, click Continue and you'll be redirected to the checkout page.
Step Two: Setup your Google Workspace Account
Step Two: Setup your Google Workspace Account
After purchase, it will take a few minutes to set up. When it is ready, you'll see this message:
You'll then receive two emails in your personal email address with instructions on how to complete your account registration/activation:
Email 1: Create your password for Google Workspace
Email 2: Sign the Terms and Services and go to the admin console of your Workspace
After following the instructions in these emails, you will be able to log in to your Google Workspace and start managing your account.
If you head back to the Custom Email tab in your brand kit, it should now look something like this:
Step Three: Verify your domain
Step Three: Verify your domain
Once you've set up your Workspace, you will now need to verify your domain. When you log in to your Google Workspace Admin account, you'll see a message asking to verify your domain:
Click Verify Domain on the notification to be taken to the verification instructions:
Click Next at the bottom and you'll be presented with a verification code:
Copy and paste the TXT record into your domain's DNS settings. After adding it, go back to your Google Workspace page and click Protect Domain. It may take some time for the DNS record to propagate and be recognized by Google.
Once it's completed, the domain will show as verified on the Google Workspace Admin dashboard:
Step Four: Setup Gmail
Step Four: Setup Gmail
We're almost done setting up your custom email! Last thing to do is set up the DNS records for Gmail. The process can be started from the Workspace Admin’s Apps section from the left-nav menu:
Once you've added all your MX records to your domain, you're all set! It may take up to 48 hours for everything to be fully up and running.
Optional: Setting up more users
Optional: Setting up more users
If multiple seats were purchased when setting up the Custom Email subscription, the additional users can be set up at any point after creating the password for the Google Workspace Admin account.
Once logged in to the Google Workspace Admin dashboard, click Add a user and fill out the user information form.
