If you're unable to load our website, or are unable to see your generated logos, try switching your browser to Google Chrome or Firefox. Our website is optimized for Google Chrome and Firefox on a computer (desktop/laptop), and can malfunction when accessed on unsupported browser or while on mobile.
Unsupported browsers include:
- Microsoft Edge
- Internet Explorer
If you're using Google Chrome or Firefox on a computer and your logos are still not loading properly, try logging in and out after pressing SHIFT + Refresh.
If these still don't work please reach out to support with a detailed description of what is happening, a link to your logo if possible, and any screenshots you can provide that'll give us a better picture of what is going on.